Please read the following carefully:
1. When will it be shipped?
Usually, after the payment is completed, we will ship the goods within 1-2 working days (48 hours). If you need any favorable or fast delivery, please feel free to contact us. We will get back to you as soon as possible.
2. Are there any actions and prohibited practices for genuine leather?
Avoid washing, avoid fire, rain and sunlight, moisture and insects, avoid overweight, avoid contact with sharp objects and chemicals
3. The product has scratches, scars or glue, is it acceptable?
Because the bag is made of natural cowhide. Each product is unique. Some leathers have original scratches and scars. This also shows that the product is made of real materials. Only the real first layer of cowhide is fortunate enough to become a "scar." Scars are a badge of heroes! Handmade by professional craftsmen, sometimes there may be some glue, please consider before placing an order.
4. Is the texture and color inconsistent with the picture?
The wallet is made of natural cowhide. The cowhide is the same as human skin. The skin of each cow will have a different color, and the texture of the skin surface will be different. Some parts will even be mixed with a little dark spot. These are normal phenomena, because natural Leather will not be completely uniform and flawless like artificial leather. But the longer the use time, the smoother and softer the surface of the cowhide.
5. Do you do wholesale or direct delivery?
We are a direct supplier of leather bag manufacturers, we have a large inventory, we accept wholesale orders or delivery on behalf of, accept small orders and no minimum order quantity. Please contact us for details of cooperation.
6. What should I do if the time to purchase the guarantee is approaching?
If your purchase protection time has run out, please contact us to extend the delivery time and check your order tracking to prevent your money from entering my account.
7. If I am not satisfied with the product, can I return it?
We accept returns and full refunds, from 7 to 15 days from the date of receipt of the item, please contact us before sending it back or leaving negative feedback. The freight is paid by the buyer. We do not accept items damaged by human actions.
8. The seller's products and services are very good, how to give a good comment?
Five stars are very important to us, and your satisfaction is our biggest goal.
Please feel free to contact us before leaving 1-3 stars, we are ready to solve your problems at any time. thank you very much. Please feel free to contact us if you have any questions. Every product in our shop has been carefully designed and produced. Please rest assured to buy.